Last updated: 13th April 2015
AgentHUB.com is a publication of inproperty.com Pty Ltd (ACN 128 363 093).
We recognise the importance of protecting the privacy of information collected about visitors to our site, in particular information that is capable of identifying an individual (“personal information”).
Your Personal Information
Personal information about visitors to our sites is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
We are bound by the Privacy Act 1988 (“Privacy Act”) and has adopted a set of privacy principles in its policy which are consistent with the National Privacy Principles (“NPPs”) under the Privacy Act.
How is information about you collected?
This section will explain in a broad sense, just how this personal information may be collected via our websites, and how we handle this personal information.
Completing Online Forms
When submitting information on our website for the purposes of an enquiry, we will collect details you provide to us in the form, including but not limited to your name and email address.
Some of this information is essential for us to be able identify accurately who is using the service so that we may be able to respond to your requests and as such is indicated by mandatory fields. Mandatory information requirements are clearly identified and are denoted by an asterisk (*). You will also be prompted when submitting a form if mandatory data has not been completed. If you do not provide mandatory data, we may not be able to respond to your
enquiry or respond to your request.
Generally, you may be asked to provide personal information when you:
Your personal information
● send us your comments or suggestions;
● register your interest in our services;
● submit an enquiry or request with us;
In addition to the information you specifically provide through our website, we operate statistics gathering software on its website to collect information about the number of visitors coming to the site. No personal information is collected by this software. The software records the IP address of the visitor only. We use this information for internal purposes to improve our own technical structure and performance, and to determine which areas of our website are most popular.
How can I control information about me?
Individuals have a right to request access and correction to the personal information we hold about them. Where we are unable to provide access, we will tell you why.
How secure is information about you?
We use reasonable efforts to keep any information about you submitted to our website secure. Only staff that need to have access to personal information in order to perform their job function are authorised to access our computer systems. Whilst we maintain industry standard security systems, constant changes to the internet and technology mean that we cannot guarantee that data transmission will be 100% secure, or safe from attack by unauthorised intruders or computer virus.
You can elect to provide your details via standard mail.
How do we use personal information about you?
We use personal information that you submit via an online form from our website in any one of the following ways and related purposes:
● to make changes to your profile at your request;
● to register information at your request;
● to respond to your submission or enquiry;
● to monitor and address complaints, other feedback, and to resolve disputes;
● to maintain a technical and account history of your dealings with us;
● to comply with our reporting and other obligations to thirdparty licensors (such as reporting to software suppliers the number and identity of software licenses we have issued as part of our products).
Is information about me shared with anybody outside of inproperty.com Pty Ltd?
We will generally use personal information to:
1.provide you with the products and services you have requested;
2.personalise and customise the advertising, products and services included on the site;
3.manage our business and enhance our products and services;
4.comply with applicable legal and regulatory requirements.
We will treat all information we collect from you as strictly confidential. inproperty.com Pty Ltd does not rent or lease its customer lists to third parties. We will not, disclose to any third party any personal information that you may have provided to us unless we have your consent to do so, other than in the circumstances set out in the next paragraph.
We will disclose information about you without your consent, if we are required or permitted to do so by law.
inproperty.com Pty Ltd acknowledges that you may click through to thirdparty sites from our website, and thus recommends that you refer to the privacy statements of the websites you visit.
By providing your personal information you consent to us and our sponsors and service providers using your personal information to provide you value added services. Based on your preference, this includes contacting you by telephone, mail or email to discuss products and services.
Personal information may be disclosed:
1. Where you have consented;
2. Where disclosure is necessary to achieve the purpose for which it was submitted;
3. In special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our site’s rights or property, users of this site, or anyone else who could be harmed by such activities; or
4. If we are required or authorised by law to disclose the information
What should I do if I have a complaint about our privacy procedures?
If you have a complaint about any aspect of our privacy procedures or would like more information, please email firstname.lastname@example.org . We will deal promptly with your complaint.
How often should I check this privacy statement?
We may make changes to this statement from time to time, so you should check it each time you visit the site. Any changes we make to this privacy statement will apply from the date they are posted on our website.
What else should I know about privacy?
Here are some additional pointers to assist you in further protecting your privacy on the Internet.Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café.
Please be aware that whenever you voluntarily disclose personal information over the Internet, for example, in discussion forums, via email or in chat sites, that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return.